In this episode, I’m joined by Chris Griffiths - Director of Voicon - who helps SMEs and Charities to use Alexa for their businesses, to reach new markets, gain new customers and provide better service to existing customers.

Chris describes the ‘liberating’ experience of embracing the unconventional way, not just in the nature of what his business offers - using existing technology in a new way, to help different people - but having the freedom to build his business his way. Chris talks about how he has been able to think past the now in how he has built his team, stemming from an unpleasant conversation many moons ago that gave him instant clarity on his own values.

We also discuss how voice technology is changing how consumers behave and how Alexa is ideally placed to help businesses increase their visibility and attract new customers.

Ask your Alexa device to ‘Open Voice Consult’ to find out more about Chris and his work, or connect with him on LinkedIn: https://www.linkedin.com/in/chris-griffiths-29322b23/